Database Self-Services

Empower Your Database Management with Effortless Automation and Customizable Self-Services

Managing database backups efficiently is critical for any enterprise, especially when dealing with multiple database types and varying backup needs. DBNow Backup Management Service (BMS) provides a comprehensive solution to these challenges by offering a centralized platform that simplifies, optimizes, and empowers users to take control of their backups.

What is DBNow's Database Self-Services (DBSS)?

DBNow Database Self-Services (DBSS) is a comprehensive platform that offers a range of automated services for database management. DBSS supports various database vendors and provides users with easy access to both simple and complex tasks, from changing passwords and unlocking users to creating databases and cloning data. It’s designed to empower users by allowing them to manage their database operations independently, while also providing robust security and customization features.

See it in action

How it Works

1. User Access and Authorization: Users access the DBNow DBSS platform based on their assigned profiles and specific database privileges. Each user can only access services that are permitted for their profile and specific databases they are associated with.

2. Create and Customize Services: Admins can customize the platform by adding new services or modifying existing ones using the built-in support for plugin services. This customization can include specific tasks like Oracle's impdp, creating restore points, and more.

3. Automated Service Execution: When a user initiates a service, DBNow DBSS automatically handles the execution of the task. For more complex services, such as creating databases or cloning data, the platform ensures all actions are performed accurately and securely.

4. Real-Time Monitoring and Alerts: DBNow DBSS provides real-time monitoring and alerts for all services. If a task fails or requires attention, users and relevant teams are immediately notified, allowing for quick resolution and minimizing downtime.

5. Adjusting and Extending Services: During the kickoff phase, DBNow helps organizations analyze their ticketing systems and understand which services are most in demand. The platform can then be adjusted to support these services, or new ones can be added to meet specific needs.

6. Reporting and Compliance: DBNow DBSS tracks all actions and provides comprehensive reports on service usage and performance, helping organizations maintain compliance and optimize their database operations.

Key Features

Wide Range of Self-Services

Tracks and defines database contacts, specifying roles such as owners and notification recipients. Ensures the right people are informed and involved in maintenance and deployment activities, minimizing communication gaps and enhancing collaboration.

Seamless Authorization Management

Manage user authorizations with precision through user profiles and specific database privileges. Ensure that only authorized users can access and execute certain services, maintaining strict security and compliance.

Flexible Customization

Tailor self-services to fit specific organizational requirements. DBNow DBSS supports plugin services, allowing admins to add new services or adjust existing ones. Customize the platform to match the unique needs of your organization, enhancing the relevance and utility of the self-services provided.

Fully Automated Services

Automate routine tasks with a user-friendly interface that reduces manual intervention. Minimize the workload on DBAs and DB engineers, reducing the risk of errors and ensuring timely execution of services.

Enhanced Service Quality

Improve the quality of database operations with reliable, automated services. Reduce the likelihood of mistakes and enhance the overall performance and reliability of the database environment.

Extensibility and Support

DBNow DBSS is easy to extend and comes with a collection of standard self-services built-in, tested, and supported by the DBNow team. Benefit from a robust set of default services while having the flexibility to expand and customize as needed.

Why Choose DB Now?

Efficiency, Time, and Cost Savings

Organizations using DBNow DBSS can save between 7-15 hours per month for each database. For an organization with 100 databases, this adds up to substantial time savings, allowing teams to focus more on strategic business needs rather than routine tasks. By automating repetitive processes, DBNow DBSS frees up valuable resources, enabling your team to drive innovation and support critical business initiatives more effectively.

Maximize ROI and Reduce Costs:

With DBNow DBSS, you can scale your operations and add more databases without increasing operational costs. Tasks that previously required hours to prepare and execute—often incurring extra costs due to overtime and weekend work—are now automated, reducing the need for manual intervention. This not only saves money on labor costs but also alleviates the burden on your team, preventing burnout and allowing them to focus on higher-value activities. By optimizing both time and expenses, DBNow DBSS delivers a strong return on investment and supports sustainable business growth.

Flexibility and Customization

Tailor the platform to your organization's specific needs, ensuring that all necessary services are available and easily accessible.

Security and Compliance

Security and Compliance: Maintain strict control over who can access and execute services, ensuring compliance with internal policies and industry standards

Automation and Reliability

Automate routine tasks to reduce manual errors and improve the overall reliability of your database operations.

Scalability

Easily extend and adjust the platform as your organization grows, ensuring that your database management capabilities can scale with your needs.

Enhance Your Database Operations with DBNow DBSS Today!

Unlock the full potential of your database operations with our powerful, automated self-services. Start focusing on what truly matters—growing your business—while DBNow DBSS takes care of the rest.

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